Frequently Asked Questions
Everything you need to know about shopping with FIRMAN Power Equipment
What is the status of my order?
Once your order is placed, you will receive a confirmation email. When your items ship, we will send a tracking link so you can monitor your delivery in real-time.
What is your return policy for apparel?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our Returns Portal to start your request.
How do I determine my correct size?
Each product page features a detailed 'Size Guide' button. We recommend measuring your favorite garment at home and comparing it to our specifications for the perfect fit.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna.
Are your garments sustainably sourced?
We are committed to ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester, and we vet all factory partners for fair labor practices.